Connect with us

Hi, what are you looking for?

CrazyFlux.comCrazyFlux.com

Tech News

The Samsung right-to-repair story just got worse

The insides of two smart phones on a green mat.
Image: Samsung

iFixit just broke up with Samsung over its shaky commitment to right to repair, but things may be worse than we thought. Samsung is apparently forcing independent repair shops to give up your personally identifying information — and report you for using aftermarket parts.

404 Media has now obtained a leaked copy of a contract between Samsung and an independent service provider, which states that for every repair, an independent repair shop must send Samsung your name, address, telephone number, your phone’s unique serial number and IMEI, your “customer complaint,” and all the details of your repair.

What’s more, it tells repair shops they must strip any aftermarket parts out of your phone — even though it’s likely perfectly legal for…

Continue reading…

You May Also Like

Tech News

Illustration by Alex Castro / The Verge Verizon is doubling down on efforts to sell you streaming services. Starting May 30th, the company will...

Editor's Pick

David Boaz The Libertarian Party presidential nominating convention is coming up this weekend, with Donald Trump as a featured speaker. This is apparently the first...

Editor's Pick

Chris Edwards New York’s state and local governments appear to be incredibly bloated. New York State’s population is 10 percent less than Florida’s, yet...

Editor's Pick

Romina Boccia and Dominik Lett Irresponsible emergency spending practices have eroded fiscal norms, contributing directly to America’s mounting debt challenge. Over the last three...